We offer FREE Support for the life of the current software version.
Support includes: Online, Phone, E mail, Remote support.
24/7 Support is also available at additional cost – Please contact us for more support contract options.
Before contacting Marsis Support Team please refer to user manuals, video tutorials and our frequently asked questions.
If you still experience problems please feel free to contact one of our support technicians with your dongle number ready.
Contact Support| Plans | Basic | Extended | Enterprise | Enterprise + |
|---|---|---|---|---|
| E-Mail Support | ||||
| Remote Support | ||||
| Chat Support | ||||
| Phone Support | ||||
| Onsite Support | *Optional | *Optional | *Optional | *Optional |
| Support Days | Weekdays | Weekdays, Weekends, Holidays | 365 Days / 24 Hours | 365 Days / 24 Hours |
| Response Time | 24 Hours | 12 Hours | Max 2 Hours | Max 1 Hour |
| Total License | N/A | Up to 5 Licenses | Up to 5 Licenses | Unlimited |
| Price | Free | $19.99 | $199.99 | $499.99 |
